Refund Policy

Refund & Return Policy

Last Updated: November 29, 2025

At ExcelSheets, your satisfaction is our top priority. We aim to deliver high-quality, professional digital templates that help you streamline work, improve productivity, and stay effortlessly organized. To ensure transparency and trust, we’ve outlined a clear and fair refund policy below.

Refunds

We offer a 72-hour refund window from the time of purchase.

  • Refund requests must be submitted within 72 hours.

  • Requests received after this period will not be eligible.

  • Every request is individually reviewed to ensure fairness.

  • If approved, refunds will be credited back to your original method of payment promptly.

Digital Product Policy

Since all ExceSheets products are digital downloads, the following applies:

  • All digital sales are final. Once downloaded or accessed, the product cannot be returned.

  • We strongly encourage customers to review product details, features, and requirements carefully before purchasing.

Final Sale Items

Certain products, collections, or discounted offers may be marked as “Final Sale.”
These items are not eligible for refunds, returns, or exchanges under any circumstances.

No Shipping or Restocking Fees

Because ExcelSheets delivers only digital products:

  • There are no return shipping fees.

  • We do not charge restocking fees.

Need Help?

If you have any questions, concerns, or need clarification about your purchase or this policy, our 24/7 support team is always ready to assist.

📧 Contact Support:
We’re here to make sure your experience with ExceSheets is smooth, transparent, and satisfying.